With extensive experience in designing and developing discrete event simulation (DES) models for the mining, metals, mineral processing, bulk material handling and downstream logistics industries, we are virtually enabled and have access to a large team of modelling specialists, with a wide range of experience. Clients often express the need for newer technology that could add to improved forecast capabilities. A DES model can add true value to decision-making, because it is a representation of a dynamic, real-world environment on any given process which pertains to capital expenditure projects and operational excellence or continuous improvement initiatives, to only name a few.